One of the biggest challenges (and opportunities) in rehab, whether many of us realize it or not, is the time the patient spends in between clinical visits. Communication ceases, continuity of care falls off a cliff, and as we know from the research, plan adherence is terrible. All of this impacts the patient’s ability to achieve their goals and subsequently, their perception of their care experience with us.
One of the benefits of telehealth is it provides us with the ability deliver care, monitor patient compliance, or interact with our patients at a distance and expanded the patient relationship beyond the walls of our clinic. People are online using services, educating themselves, watching video, interacting with others….shouldn’t we be online with them, enabling their participation in their own care?
Posted by jepstein